Utility billing office hours are Monday - Friday, 8:00 a.m. - 4:30 p.m. For questions regarding your water bill, or to add/remove service, please call 763-494-6330 or visit the Utility Billing page.
Utility maintenance office hours are Monday - Friday, 7:30 a.m. - 4:00 p.m. Please contact us during business hours at 763-494-6370 or email.
If a service emergency should arise after business hours, please call 763-494-6370 and follow prompts. After-hour, non-emergency calls may be subject to service fees.
The utility staff are responsible for:
- Maintenance of sewer and water mains
- City wells and sewage pump stations
- Water storage
- Treatment facilities
- Gopher State One Call
- Outside curb stop/water shut off
- Sewer backup
- Sewer gas
- Sprinkling bans
- Water conservation kits
- Water quality report
- Water meters
- Water leaks, flushing and pressure
- Water/sewer billing