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1. What services am I billed for on my utility bill?
2. How are my water rates calculated?
3. How are my sewer rates calculated?
4. How does a resident set up or cancel water services?
5. Why is my bill higher than usual?
6. What is the hardness and iron level in my water?

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1. How do I access the MG Bill Pay system?
2. How does MG Bill Pay work?
3. What forms of payment can I use with MG Bill Pay?
4. Are there any fees for paying online?
5. What are some of the benefits of receiving and paying my bill with MG Bill Pay?
6. What information do I need to sign up for MG Bill Pay?
7. Which bills can I pay online?
8. Do I need to register to pay a bill?
9. What are the benefits of registering with MG Bill Pay?
10. Why do I have to enter an email address to make a payment?
11. If I don’t have email can I still process an electronic payment?
12. How do I change my account information?
13. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
14. Will I receive a confirmation email that my bill has been paid?
15. I forgot my password. How do I find it?
16. Can more than one person pay bills online for the same account?
17. Can I still send in a paper check?
18. How will I know that my payment has been accepted?
19. Can I use more than one payment method per transaction?
20. How long does it take for a credit card transaction to process if I pay online?
21. How long does it take for an electronic check/EFT (electronic funds transfer) transaction to process if I pay online?
22. Why did I get a paperless registration email?
23. Do I need to notify my bank or change bank accounts?
24. What information do I need to make a payment?
25. When can I pay?
26. Can I use a debit card to pay my bill?
27. How can I tell if my payment has been posted?
28. Will I have online access to my account?
29. What is Auto Pay?
30. Can I cancel Auto Pay?
31. What are scheduled payments?
32. How do I contact Utility Billing customer service?

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1. Where in Maple Grove has EAB been found?
2. How to identify if you have an ash tree on your property?
3. What is the life cycle of EAB?
4. What are the signs of EAB?
5. What to do if EAB has been confirmed on your ash tree?
6. What is the City of Maple Grove doing?

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1. What improvements can be paid for using special assessments?
2. Can special assessments be used to collect service charges?

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1. What are sources of CO?
2. What may cause CO levels to increase?
3. What are the signs of CO poisoning and build up?
4. What are signs that a fuel-burning appliance is not receiving enough fresh air for combustion?
5. How do you prevent CO build up?
6. Why should I buy a CO detector?
7. What features should I look for when I select a CO detector?
8. What should you do if your CO detector sounds?

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1. Is there handgun rentals or ammunition sales at this location?
2. What are the age requirements?
3. Are there caliber restrictions?
4. What is the price to rent a single lane?
5. Our shooting league meets on a night when the North Metro Range does not offer public hours. Are there any exceptions?

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1. What is stormwater?
2. Where does stormwater go?
3. Is stormwater clean?
4. What happens to the water in storm ponds?
5. Can stormwater be cleaned?
6. Why do we need a stormwater fee?
7. How much will the fee cost?
8. Do other cities have this fee?
9. How will this fee be charged?
10. What are the next steps?

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1. When do you have music, entertainment, or performances in the Town Green bandshell?
2. How would I find out if a Town Green performance is cancelled due to weather?
3. How do I get to the Town Green?
4. Where do I park?
5. What are the Town Green hours?
6. Are there picnic tables and chairs available at the Town Green?
7. Is there food or beverages available at the Town Green or can I bring my own?

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1. How can I pay my water bill?
2. What are the current water rates in Maple Grove?
3. How is the sewer charge on my water bill calculated?
4. How do I let utility billing staff know I am moving and need to start or stop service?
5. When I move out of my house does the city turn off the water?
6. How can I change the name on a water bill?
7. I just bought a house in Maple Grove and received an outstanding water bill. Do I have to pay this bill if I didn’t use the water?
8. Why is my water bill so high?
9. Why was my water bill "estimated"?
10. How do I contact utility billing customer service?