Dial-a-Ride / My Ride

Maple Grove Transit's Dial-A-Ride has a new name and logo

The Dial-a-Ride program is an advance reservation, shared-ride, curb-to-curb van service available to the general public. Starting June 1, 2018, the service is transitioning to a new name (My Ride) and logo, and you will start seeing buses and brochures with that info. 

View details about this exciting transition

Rider reservation number: 763-493-2200

Online reservation portal:  You can now book your rides online, but you must first register to use the system.  Please call 763-493-2200 to get set up.    Effective June 1, the online reservation portal will be out of service for a few weeks. During this time, you must call 763-493-2200 to make a reservation request.  Riders will be notified when the new online portal and rider app are available to book rides.

Service hours:  Monday - Friday from 6 a.m. to 6 p.m. and Saturday 8 a.m. - 4 p.m.
No service on Sundays or holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).

Service area: Within City of Maple Grove boundaries, plus service to City of Osseo, Hennepin Technical College/North Hennepin Community College and Starlight Transit Station (next to Cub Foods in Brooklyn Park)

Fare: $1.75 cash per one way ride (exact change, no checks)

  • Children five years and younger ride free
  • Purchase 10-ride punch cards for $15 ($2.50 savings) at the Maple Grove Government Center, Community Center and Cub Foods.

Child safety restraint seats: The proper use and installation of the child safety restraint seat is fully the responsibility of the accompanying adult. A ride will not be provided for anyone violating the following elements of this policy:

  • Children under age 8 and shorter than 4 feet 9 inches tall must be secured in a safety seat or booster seat that meets federal safety standards
  • Children cannot ride in a seat belt alone until they are age 8 or 4 feet 9 inches tall — whichever comes first
  • Safety seats must be installed and used according to the manufacturer's instructions
  • Child must be secured in the safety seat
  • Seat must be secured to the vehicle — unless a booster seat
  • Infants (under 20 pounds and one year of age) must be in a rear-facing safety seat

Seatbelt policy: All riders are required to use the seatbelts in the van.

Check the Rider Guide (.PDF) for complete details and rules.